Medical Receptionist

Shift:

Medical Receptionist Job Description:

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications:

• Minimum of 16 years of age required.

• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.

• Demonstrated analytical, prioritization and organizational skills required.

• Demonstrated flexibility and dedication to team environment required.

• Effective communication skills required.

Preferred Qualifications:

• High school education or equivalent preferred.

• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.

• Nursing Assistant or Medical Assistant preferred.

• Knowledge of medical terminology preferred.

• Experience with Microsoft Office, specifically Word and Excel preferred.

• Depending on the position available, fluency in Spanish preferred.