Medical Receptionist

Shift:

Medical Receptionist:

• Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Work Schedule:

• Monday- Friday 8:00am - 4:30pm

Required Qualifications:

• * Minimum of 16 years of age required.
• * Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• * Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• * Demonstrated analytical, prioritization and organizational skills required.
• * Demonstrated flexibility and dedication to team environment required.
• * Effective communication skills required.

Preferred Qualifications:

• * High school education or equivalent preferred.
• * One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• * Nursing Assistant or Medical Assistant preferred.
• * Knowledge of medical terminology preferred.
• * Experience with Microsoft Office, specifically Word and Excel preferred.
• * Depending on the position available, fluency in Spanish preferred.