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Creighton University's Student Financial Services seeks an Accounts Specialist for a temporary position to process student refunds in accordance with federal regulations and provide resolution support for student account issues.

Primary Responsibilities

  • Pull, sort, and route credit balance reports, distinguishing Title IV disbursements from other credits
  • Evaluate non-Title IV credits (contracts, exemptions, withdrawals) and forward to appropriate approvers
  • Post approved student and parent refunds to Banner and run Touchnet processes for direct deposit vs. check distribution
  • Reconcile issued refunds, maintain tracking spreadsheets, and notify students of paper check availability
  • Process Medical School enrollment refunds and deposit forfeits, ensuring accuracy based on program-specific refund policies
  • Review and resolve failed or returned direct deposit transactions, updating Banner records accordingly
  • Confirm check status with Treasury; cancel and reissue lost or stale-dated checks as needed
  • Compile and submit monthly canceled check reports to the Business Service Center
  • Upload initial and monthly billing statements, reconciling with outstanding balance reports
  • Post returned paper checks (NSF, Stop Payments, Closed Accounts) and notify appropriate departments of missed loan payments

Qualifications

  • Experience working in financial services at a university or college
  • Proficiency with Banner system preferred

Position Details

  • Duration: Temporary
  • Compensation: $22 per hour

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources at [email protected]. Creighton University seeks candidates who understand, respect, and can contribute to the University's mission and values. 

Date Posted November 25, 2025
Date Closes November 25, 2026
Requisition 300000984631892
Located In Omaha, NE
SOC Category 43-3021.00 Billing and Posting Clerks and Machine Operators
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